We’ve built a platform using technology to improve the entire procurement process - from inspiration to installation. The platform supports the creative process of finding and choosing the right furniture for a project, while it’s easy to move on to requesting quotes and placing orders. It’s powered by a knowledgeable team of account managers, procurement specialists and project managers who can help you deliver large-scale projects. We offer additional services including design consultancy, consolidated delivery and on-site installation. Find out what Clippings can do for you and your business in a personal demo here.
For everyone who creates or manages spaces with great design professionally – we are a trade-only platform. Clippings is for interior designers, architects, companies that need furniture for their offices or retail environments, hospitality businesses and the public sector. See the spaces that were created using Clippings here.
Yes, you can create as many projects as you want on the platform for free. We make a margin on the products we sell. There might be additional fees for particular services, e.g. design consultation or on-site installation, but we will always clearly outline these costs to you prior to purchase.
Oh, where to begin?! Check out our projects overview to see spaces Clippings helped to deliver. From co-working spaces, restaurants and hotels to cruise ships, high-end residential properties and build-to-rent apartment schemes, creative up-starts and big names have used our platform and services to source amazing design.
A lot! We’ve partnered with more than 650 furniture and lighting brands. You can see the full list here.
This might have happened if we didn’t have enough details from your application or were not able to verify them. Please send an email to trade@clippings.com explaining why you and your business should get access to our platform and trade discounts. Or simply ring us on +44 20 3808 9449.
We don’t have a showroom. However, if you’re working on a large project, we might be able to send you a selection of your shortlisted furniture pieces at the discretion of our partner brands. You can request fabric samples for most upholstered items directly on the product page. Click on any colour variation, select a variant from the listing and click Request a sample.
We have a dedicated team of Procurement Managers, who will be able to guide and support you through the specification process. We also offer design consultations for individual projects. Please email support@clippings.com or your account manager to find out more.
Clippings allows you to save, organise and buy products in projects on our platform. Learn how to start a project here.
Yes, but you can jump straight to creating a specification when you see a product on Clippings that you want to buy. Choose the “Add to specification” on a product page and you can order the item with only a few steps. For more infos on how to request a quote and order from us, visit our step-by-step guides.
You can add any product you like. In addition to items from our catalogue, you can upload products from your desktop or save products from other websites through the Clip Tool. Learn more in our step-by-step guides.
Yes, our team can source anything for you. However, it depends if your project qualifies for this service and additional procurement fees may apply. Reach out to your account manager or support@clippings.com to discuss your project.
When you log into Clippings after you’ve been verified, you’ll see that all products on Clippings show you the RRP, the discount you get and your price (excl. VAT). For larger projects, we may be able to secure an additional discount for you. Please contact your account manager or our team via support@clippings.com to discuss.
The trade discount is only visible for logged-in users who have been verified as trade by our team. We aim to verify all new registered users within less than 48 hours, in most cases it happens within less than a day. Our preferred verification method is a short call as it’s the fastest way to confirm your details. We might also reach out via email should we have questions about your registration and can’t get through to you on the phone.
In most cases, we can only give you instant quotes if the products you specified are on Clippings. If your specification includes products from outside of Clippings, please get in touch with our team by sending an email to support@clippings.com.
Yes, Clippings is designed for collaboration. You can invite colleagues via email to the project you’re working on. They’ll have the same permissions as you have and see the same discounts. You can also comment on their product ideas and vice versa. Learn more about collaboration features on Clippings here.
Yes, you can export your product selection from the board, specifications and quotes as an Excel spreadsheet including details and images. If you need to share the file with a client, you can easily delete columns with information that you don’t want to share. See how it’s done here.
Yes, you can. When you create a specification, you can add a room and product reference from your floor plan for every product. See how it’s done here.
The fastest way to get a quote is to add products from our catalogue directly to a specification. Click on the “Add to specification” button on a product page to use that function (you need to be logged in for this). You’ll be asked to select a project for which the quote is for or you can create a new project.
You need to create a project on Clippings to request quotes, which is super easy. Our step-by-step guides show you how to get started and how you can get a quote in minutes.
Yes, you can edit quote requests — and received quotes — any time. Check out our step-by-step guides to see how it’s done.
It’s always worth asking. Get in touch with our team and they will do their best to match your quote. Email your account manager or support@clippings.com.
We ask for the delivery address so we can give you a reliable estimate of the shipping costs. You can also enter your business address, but please be aware that the shipping costs might change when you place the order and enter the final address details.
Our quotes are valid for 60 days. You’ll need to create a new specification from your board and submit a new quote request with the same items in your original quote.
If the quote was still in specification stage and you hadn’t submitted the quote request, open the quote and reactivate it by clicking on “Restore”. The quote is active again and you can make changes if necessary and resubmit it.
All your archived quotes are saved under the Closed drop down menu in the Quotes section of your project. Learn more about requesting and managing quotes in our step-by-step guides.
Yes, we can send you fabric samples for most of our upholstery products. Click on any colour variation, select a variant from the list and click Request a sample. Subject to the size of the project you’re working on, we might be able to send you a selection of furniture pieces you’re considering, at the discretion of our partner brands.
The lead time includes the time it takes the item to produce and deliver an item to our warehouse. It doesn’t include the delivery from our warehouse to your project site.
Lead times for products listed on Clippings are always updated when brands inform us about changes. Our team can help you find alternatives true to your design vision that can make the deadline. Get in touch with your account manager or send an email to support@clippings.com
POA means price on application. You can save POA products from Clippings to your board and add them to a specification to get a quote. These items are not available for instant quotes because our team will confirm the price and discount with the brand. This service is also subject to project size and order volume and extra fees may apply.
Yes, we can. We have great relationships with all brands on our platform so please get in touch if you have a product from a collection in mind that you can’t find on Clippings. This service is subject to project size and order volume and extra fees may apply.
If available you can download 3D-files, images and fact sheets under the ‘Resources’ section of a product page on Clippings.
We don’t. All products are either made to order or are sent to Clippings from the brands’ warehouse when an order is placed.
The board is the place where you can save all products to that you’re considering for a project. These might include different product edits for the same room, e.g. if you want to create options for different budgets or styles.
The specification is a selection of products from the board that you want a quote for. The main difference to the board is that you now specify the quantity for each piece. You can create as many specifications as you like within a project.
The specification becomes a quote request once you submit it to us. When we’ve confirmed the prices (it’s instant if your specification only includes products from Clippings), you’ll receive a quote from us that’s valid for 60 days.
Learn more about how to use the platform in our step-by-step guides.
Unfortunately, that’s not possible at the moment. You’ll need to save the product again from the Clippings catalogue or upload it from your desktop.
You can use the status field to track at what stage you are with your product selection. Every newly added product to a project is “Proposed”. You and every other person that’s has access to this project can change the status — to “Rejected” or “Approved”. You can use this to sign-off product selections from colleagues or other project stakeholders for example. For more info, check out our step-by-step guides.
We offer three delivery options, depending on project size and requirements.
Standard delivery
• For projects in mainland UK
• Consolidation of all items into one single delivery
• Includes 2-person-delivery by a courier to a room of your choice
Premium installation
This service is only available on orders with a purchase value of over £5,000.
• Consolidation of all items into one single delivery
• Includes 2-person-delivery service by a courier to a room of your choice
• Full assembly of your furniture items on site
• Removal of all packaging for recycling
Please note: Due to the current Covid-19 safety protocols, items to private properties can only be delivered to the door. For commercial properties, the delivery team can bring the items to the final room and remove packaging, given the building management has put a Covid-19 protocol in place.
Bespoke delivery package
For large orders, we will create a bespoke delivery schedule in line with your project deadlines and Covid-19 guidelines, with the options to include packaging removal and recycling and on-site installation. This service is also available for projects outside of the UK.
Yes, it is usually possible to change the delivery date, but not in all circumstances. It depends on how quickly you get in touch with us after placing your order and how long the lead time is for the products you’ve ordered. To request a new delivery date, please get in touch with our team. There can occur a cancellation fee if a new delivery date is requested just before the order is dispatched from the Clippings warehouse.
Yes, that can be possible, especially if you just placed the order. Please email your request stating the new delivery address to support@clippings.com or your account manager and they will look into it for you. We can’t change the delivery address once your order has left our warehouse.
If you need to make changes to your order, please contact our team within 24 hours. We might be able to edit the order, but that’s only possible if you get in touch swiftly after placing an order because our team will need to contact the brand(s). Please email your request to support@clippings.com or your account manager.
Your shipping total is based on the number of items as well as the weight of the products in your order.
Yes, we can. Our Premium Installation Delivery Service includes the installation of furniture pieces (available for UK mainland orders). Additionally, this service comes with:
• Consolidation of all items into one single delivery
• Delivery to a room of choice
• Removal of all packaging for recycling
If you wish to request an additional installation service, feel free to reach out to support@clippings.com. We have a roster of trusted partners for all types of furniture, including complex desking systems in offices. Often, we use the installations teams recommended by the respective furniture brand or experienced local companies close to the project site. However, we can’t offer the installation of lighting, architectural lighting and hang items like mirrors or wall shelves at the moment.
We’d always recommend placing a new order on the platform. Open the project for which you want to order more products and request a new quote for the additional products. You can see all your orders for a project under the tab Orders.
We accept payment by all major cards, Paypal and Bank Transfer.
You will be charged in full immediately after your order is confirmed. You will receive a notification email once the confirmation happens.
For projects with a significant order value, we can offer different payment terms. Please get in touch with our team to discuss.
If your product is damaged or faulty, you must contact us within fourteen days of receipt by email to support@clippings.com or by telephone on +44 20 3808 9449 as per our Terms of sale. We deal with damaged or faulty items on an individual base, but it’s always helpful if you take pictures of the damage immediately after unpacking an item.
Most our projects are based in the UK but we have successfully delivered projects in the EU, USA, Caribbean and Hong Kong. However, at the moment we can only offer international delivery for projects of a certain size. Please contact support@clippings.com or your account manager to discuss your project.
Clippings works with the following DAP (delivery at place) Incoterms rules:
As our warehouse is in the UK, we usually store all deliveries from different suppliers for a project there.
We’ll prepare all items for the transport to the final destination. This includes packaging the goods and putting them on pallets if necessary.
The delivery costs on your quote from Clippings include insurance of all ordered goods and also cover export duties, taxes and customs fees at the UK border.
We work with different freight forwarders and your Project Manager (supported by our Supply Chain team) will update you regularly on where your products are along the way.
Once the goods arrive in the country of the project site, your customs broker has to manage the import customs declarations and cover all fees.
If you don’t have a dedicated person dealing with imports in your team, our freight forwarder can help you with managing this process.
Once the goods arrive at the site, it is your responsibility to organise and manage the unloading of all items if no other arrangements have been made with Clippings.
If you have any questions, please contact your account manager directly or our team at support@clippings.com
You can download all invoices for a project under the “Orders” section when you open the project on the platform. Once you’ve placed your order, you can download the invoice immediately.
We cannot accept any returns, refunds or exchanges unless a product is damaged or faulty. Please see our Terms of Sale for more information.
Unfortunately, we can’t offer this service. However, we can arrange a delivery date and time that’s convenient for you.
By default, we will consolidate the order for you in our warehouse. All deliveries from brands are stored in our warehouse and sent to you in one go so it arrives on the agreed delivery date.
The production and delivery times in the catalogue and the order tracker do not reflect the current delays. At the moment, we can’t estimate for how long these delays will occur, but we hope that the situation will improve drastically within a few weeks, so shown lead times will be accurate again. For the latest information or to ask questions related to your project, please contact us at support@clippings.com or get in touch with your account manager.
Unfortunately, yes. Sending and receiving goods involves a lot more admin now and brands and couriers are still updating their processes and protocols. We expect the situation to ease within weeks, but it might take some brands longer than that. You can contact us at support@clippings.com or your account manager if you have any questions in regards to your project.
If we learn that a product is delayed, our team will contact clients right away. We’re checking in with all our partner brands to ensure Clippings has provided them with all forms and declarations to ensure a smooth import or export in line with the new regulations. We’re also in touch with all our shipping partners to get regular updates on the current situation.
Yes, they can be as many brands are sourcing supplies from the EU which are experiencing the same delays.
You don’t need to – we use passwordless login technology. To log into your account, just enter the email address you used to register with Clippings. We will send you a unique and secure login link, valid for two hours, that will sign you in. It’s important that you never share this personal link with anyone, including staff from our team.
It can take up to 10 minutes until the email with your login link arrives. Please also check your spam folder, sometimes these emails are wrongly categorised as spam. It’s also worth double checking if you have entered the email address you used to register with Clippings. If you’re sure the email hasn’t come through, please email support@clippings.com or your account manager.
Please contact support@clippings.com and we’ll close your account for you.