Last updated 10 Feb 2023
Clippings Limited ("Clippings," "We," "Us," "Our") is a company incorporated in England and Wales with company number 08356423,VAT number GB155600526 and registered office at The Scalpel, 18th Floor, 52 Lime Street, London EC3M 7AF. As a data controller, We are registered with the Information Commissioner’s Office. Our registration number is ZA074884.
Capitalised terms not defined in this Privacy Policy have the same meaning assigned to them in the Clippings Terms and Conditions of Sale.
We operate an online platform located at www.clippings.com where We advertise furniture, lighting and other interior design products manufactured by Brands for sale to professional buyers.
This Privacy Policy describes how we will collect, use and share the information and data ("Personal Data") of:
a. the visitors of Our website clippings.com and domain name, and any other linked pages, features, content, or any other services We offer from time to time (the"Website");
b. professional buyers who enquiry about, negotiate the purchase of and buy products from Us;
c. individuals acting on behalf of or in connection with Brands.
collectively "You,""Your".
You acknowledge that We do not knowingly collect Personal Data from anyone under the age of 18 or knowingly allow such persons to register on Our Website. If You are under 18, please do not attempt to register on the Website or send any information about Yourself to Us, including Your name, address, telephone number, or email address. In the event that We learn that We have collected Personal Data from an individual under the age of 18, We will delete that information as quickly as possible. If You believe that We might have any information from or about an individual under the age of 18, please contact our support team.
We may collect the following categories of Personal Data from You: your name, company name, job title, email address, IP address, information from cookies, including information on the devices You may use to visit Our Website and other browser information. We may also collect other Personal Data through Your Use of Our services, such as the data You submit to Us as part of Your projects. You may choose not to provide Us with certain information, however, this may result in a rejection or delays in processing Your order or You failing to take advantage of many of our special promotions.
For information on the cookies used on clippings.com, please read our Cookie Policy.
We may collect Personal Data in the following circumstances:
• When You visit Our Website;
• When You create an account on Our Website;
• When You buy Products from Us;
• When You request a quote from Us;
• When You contact Us, via phone, email or other means;
• When You subscribe to receive communications from Us.
We have listed below the ways in which We use Your Personal Data and the associated legal basis that We rely on for the processing:
• to respond to Your enquiries, to contact You, by email, through Your account, or other means about theProducts and/or Your order or a quotation requested by You. In these circumstances, We will process Your Personal Data in performance of Our contract with You or in order to take steps at Your request prior to entering into a contract with You;
• to manage Your order, deliver the Products to the location designated by You, process a return and issue a refund, investigate and respond to Your complaints and claims. In these circumstances, We will process Your personal data in performance of Our contract with You;
• if You have subscribed to receive marketing communications from Us, to send You relevant information about Our products and services.In these circumstances, We will process Your personal data on the basis of Your consent and You may revoke Your consent at any point. To enable Us to monitor the efficacy of Our communications, Our marketing emails contain tracking technology that enables Us to tell whether they have been opened and read, whether links have been clicked upon and the date, time and city-level location of recipient engagement with Our emails. You can tell Us not to contact You with information regarding our Products and services either at the point such information is collected on Clippings (by checking the relevant opt-out box)or, where You do not wish Us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to You. You can also let Us know that You wish to opt-out from marketing at any time by contacting our support team.
• We may use Your Personal Data to personalise and improve Our services or to analyse how You use and interact with the Website. In these circumstances, We have a legitimate interest to improve Our services and Products that We provide.
We only keep Your Personal Data for as long as is necessary for the purpose for which it was collected as outlined under paragraph 3 of this Privacy Policy (subject to any legal requirements). Once it is no longer necessary, Personal Data will be permanently deleted.
We share your Personal Data with third parties only as described below:
Agents
We employ other companies and people to perform tasks on Our behalf and may need to share Your Personal Data with them to provide Our Products and/or services to You. Unless We tell You differently,Our agents do not have any right to use the Personal Data that We share with them beyond what is necessary to assist Us. For example, if You were to engage in a credit card transaction on the Website, We would need to allow a credit card processing company to verify the transaction, however, that company would only be authorized to use your credit card information to the extent We needed their assistance in completing your transaction;
Analytics
We send Your Personal Data to data processors often in aggregate format to help Us monitor usage and improve Your experience and Our services;
Personalised Marketing
We share Your Personal Data with automation tools that help Us identify and send You relevant and timely marketing communication.
Order Processing
We send your Personal Data to the relevant Brands to fulfil Your order.
Business Transfers
We may choose to buy or sell assets. In these types of transactions, Personal Data are typically one of the business assets that is transferred. Also, if We (or substantially all of our assets) are acquired, or if We go out of business or enter bankruptcy, Personal Data would be one of the assets transferred to or acquired by a third party.
Protection of Clippings and Others
We may disclose Your Personal Data when We believe in good faith that release is necessary to comply with that law; enforce or apply Our conditions of use and other agreements entered with You; or protect the rights, property, or safety of Clippings, Our employees, Our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent
Except as set out above, You will be notified when Your Personal Data may be shared with third parties, and will be able to prevent such sharing.
Your account is protected by a password for your privacy and security. In order to prevent unauthorised access to Your account and Personal Data You should select a strong password, protect it appropriately and limiting access to Your computer and browser by signing off after You have finished accessing Your account.
We endeavour to protect the privacy of Your account and other Personal Data that We hold on Our records by employing state of the art security measures.
The Website may contain links to other sites. We are not responsible for the Privacy Policies and/or practices on other sites. When following a link to another site, either from the Website or one of Our emails, You should read that site’s Privacy policy.
Where we share Your Personal Data with third parties located outside the European Economic Area, we only do so on the basis of adequate safeguards in compliance with applicable data protection laws.
Through Your account settings, You may access and, in some cases, change or delete the following information that You have provided to Us:
• Name
• Password
• Email Address
• User profile information
The Personal Data that You submit to Us by creating Your account may change as the Website changes. If You have any questions about viewing or updating information We have on file about you, please contact Our support team.
Data protection laws give You the following rights which You may exercise during Your relationship with Us as controller of Your personal data.
Right to be informed
This Privacy Notice together with Our Cookie Policy satisfies Your right to be informed about the collection and use of Your Personal Data.
We will update this Privacy Notice as needed and bring any material change to Your attention.
Right of access
You have the right to request a copy of the Personal Data that We hold about You by emailing Our support team.
Please include the following information with Your request so that We are able to identify You:
• Full name;
• Email address.
We will process Your request within 30 days from the date that We have identified You. In the event that We refuse to fulfil Your request (for example if it is unreasonable), We will give a full explanation as to why.
Right to rectification
You have the right to correct any information We collect about You which might be incorrect, incomplete, or out of date. You can do this yourself by logging into Your account, or by contacting Our support team who will give You step-by-step advice on how to do this. You can contact them by emailing support team
Right to erasure
You have the right to obtain from Us the erasure of Your Personal Data in the circumstances described under article 17 of the General DataProtection Regulation (EU) 2016/679 (GDPR). To exercise Your ‘right to be forgotten’, please contact Us and We will comply with Your request within 30 days from the date that We have identified You. Please note that Your right to erasure does not apply to data related to any of transactions concluded with Us as We have a legal obligation to keep the same.
Please note that some information may remain in Our records after deletion of Your account. We may Use any aggregated data derived from or incorporating your Personal Data after You delete Your account, but not in a manner that would identify You.
Right to restrict processing
You have the right to request Us that We restrict the processing of Your Personal Data where You have a particular reason for wanting the restriction, such as whenYou believe that the data is not accurate.
Right to object
Where We are processing Your Personal Data on the basis of Our legitimate interest, You have the right to object to the processing. We must then do so unless We believe We have a legitimate overriding reason to continue processing Your Personal Data.
If You want Us to stop sending You marketing material, You can do this in the following ways:
• click the ‘unsubscribe' link in any email communication that We send You; or
• contact Our support team.
Please note that You may continue to receive communications for a short period after changing Your preferences while Our systems are fully updated.
You can disable targeted online advertising by adjusting Your browser’s or mobile phone settings.
Rights related to profiling
We may process Your Personal Data by profiling and segmenting in order to ensure that the communications and adverts that We send You are tailored to Your online preferences, interests and online activity. As a result, We may exclude You from communications which We feel are irrelevant to You.
If You want Us to stop profiling You, please contact Our support team.
The information contained in this section are given in compliance with the Californian Consumer Privacy Act (“CCPA”) and apply only ifYou are a California resident.
Your Personal Data are collected for the purposes outlined in section 3 and may be shared with third party organisations as described in section 5. These constitute business purposes within the meaning of the CCPA.
As a California resident, You have the right to request access to specific categories of Your Personal Data as well as to request that We delete the Personal Data that We hold about You. If You wish to exercise such rights, please contact Our support team.
You also have the right to request Us information regarding the disclosure of Your Personal Data by Clippings to third parties for such third parties direct marketing purposes and to opt-out of having Your Personal Data sold. Please note that Clippings does not disclose nor sell YourPersonal Data to third parties for their direct marketing purposes.
We may amend this Privacy Policy from time to time. Use of the Personal Data is subject to the Privacy Policy in effect at the time such data is Used. If We make changes to this Privacy Policy, We will notify You by posting an announcement on our Website or, if appropriate, sending You an email. You are bound by any changes to the Privacy Policy when You use the Website after such changes have been first posted.
If You have any questions or concerns regarding Our Privacy Policy, please contact Our support team. We will make every effort to resolve Your concerns.
If You are unsatisfied with Our response and believe that We are not adequately handling Your Personal Data, You are entitled to make a complaint to Your data protection regulator.
If You are based in the United Kingdom, You can contact the Information Commissioner’s Office by calling 0303 123 1113, or online at www.ico.org.uk/concerns (this links through to a third party website over which We have no control).